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Barred! Don’t fly with unruly passengers onboard, NCAA orders airlines

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The Nigeria Civil Aviation Authority (NCAA) has instructed that airline operators do not fly if any passenger exhibits unruly behaviour until the issue is resolved.

The NCAA Director , Public Affairs and Consumer Protection, Michael Achimugu, gave this instruction to airline operators during a meeting which was organised by the Authority to deal with pressing issues affecting the aviation sector such as flight disruption, unresolved refund , passengers unruly behaviour, introduction of Radio Frequency Identification (RFID) bag tags and flight monitoring technology, enforcement of phone switch-off instruction , protection for cabin crew and improved travel experience for passengers.

He noted that passengers being customers to the airlines have rights but are not permitted to physically abuse a cabin crew member.

Achimugu assured airlines of the Authority’s support but enjoined them to do their jobs properly in order to satisfy customers who are paying for their service. He urged all aggrieved passengers to always escalate issues of flight disruptions and other infractions to the NCAA for regulatory redress rather than resort to assault on airlines staff.

“Henceforth, no pilot should fly an aircraft if there is an unruly passenger on board. That passenger must either be removed by security or the matter be resolved amicably before the aircraft departs.

“Passengers must understand that being a customer gives you rights, but it also places on you certain responsibilities. No one has the right to touch a cabin crew member. Cabin crew deserve to carry out their duties with courtesy and dignity.

“Passengers are obsessed with rights but not responsibilities. We will continue to educate to make sure this situation changes. We are also insisting that airlines retain their cabin and flight crews, but we must also protect their rights. The airlines staff must be treated with dignity and respect. Paying for a service doesn’t give you the right to assault or be unruly.

“We are willing to support the airlines, but they must also do their duties to the customers who by the way pay high airfares and are deserving of world class service.”, he said.

The Senior Special Assistant to the DG of NCAA ,Mrs. Ifueko Adbulmalik, emphasised that refunds are made to customers as soon as possible as there have been numerous complaints about it lately .

She added that it is unlawful for airlines to reschedule flights without adequate information and care .

“In the last couple of months, there has been escalation in complaints on refunds. Refunds should be made for flight cancellations as at when due.”, she said .

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Aviation

Airport Taxi operators seek extension on car models

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Airport Taxi Operators operating at Nigerian airports have pleaded with the management of Federal Airports Authority of Nigeria (FAAN) for extension of time on the compliance to the use of 2012 car models for their operations within the airports.

 

The operators who have their parks at all airport terminals across the nation pleaded for the extension of the time because of the present situation of the nation’s economy which puts a high number of Nigerians under financial constraints, making sustainable living an herculean task.

Speaking on behalf of other airport cab operators, the Chairman of International Terminal Zone (ITZ), Mr. Charles Odofin gave the appeal over the weekend while speaking with journalists on the challenges of their operations within the airport.

He said they have sent a letter to the Managing Director of FAAN asking for her Gracious Approval of their requests.
The Airport Cab Operators said they are delighted and in support with the introduction of an e-booking app by the Management of FAAN, noting that since this is what is obtained in most modern gateway airports around the world, Nigeria should not be an exception.

 

“We support FAAN on the introduction of the e-booking app. It will be beneficial all. Since this is what is in place in other parts of the world, our cannot be an exception. We are ready to key into it,” Odofin affirmed.
They, however, pleaded that all their vehicles were cleared to operate till December 2026 after FAAN inspections that was done in May 2026, be given twelve calendar months of grace to operate until the end of June 2027 before enforcement for 2012 models. The operators claimed that though few of their members, less than 5 per cent of total operators nationwide, have acquired the 2012 models but majority is yet to do so because, the high cost of acquiring the new model because of the huge cost on them.

 

They also said that they have approached some banks for auto loans.
Recalling similar experience in 2007, when FAAN demanded the change from the use of Mercedes – Benz V-boot to Camry 2004 models, they claimed that the then management of FAAN gave them 24 months for implementation of the Camry cars leading to the coming of First Bank of Nigeria (FBN) to partner with them on equity funding for the Camry cars in 2007, which they paid back between 24 and 36 months.
“This is not the first time FAAN is coming with this type of directive, which we complied with. The only issue now is that they want it done immediately.

 

When we had similar experience in 2007 we asked for time and they gave us. We went to look for a bank, First Bank of Nigeria, and we went into partnership. The bank finances the purchase of the cars and gave us between 24 and 36 months for repayment, which we did without anyone of us defaulting.
But when you look at the interest rate today, it is very high. We are negotiating with some financiers who are willing to work with us. This is why we are asking for a grace of the 12 month period before the total implementation,” Odofin explained.

 

He therefore called on the Managing Director to heed their pleaa with compassion.
“Now, we shall be very grateful for your listening ears to our pleas and support with co-operation and consideration for seamless implementation that will be mutually beneficial to all the parties,” he pleaded.
On the use of electric cars, the operators said they have consulted with at least two companies who are ready to partner with them. But the companies have requested more time to be able to meet the demand.

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Africa: Growth Strengthens but Structural Challenges Keep Airline Profitability Marginal

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The International Air Transport Association (IATA) presented its outlook for Africa as part of the 2026 global industry forecast during today’s Africa media roundtable. While Africa is expected to outpace global traffic growth next year, the region continues to face some of the world’s toughest operating conditions—resulting in the smallest share of global industry profit and extremely thin margins.

Growth Ahead of Global Trends, but Profitability Remains Weak
IATA forecasts global air travel growth of 4.9% in 2026, slightly below the 5.2% expected in 2025. Africa is projected to exceed the global average with 6.0% growth in 2026. Cargo demand will grow 2.6% globally in 2026, while Africa’s growth will be slightly lower at 2%.

Despite above-average demand, the financial outlook remains challenging. Of the $41 billion in global net profit forecast for 2026 (3.9% margin), African carriers are expected to generate just $200 million in combined profits, representing a 1.3% margin—the lowest of all regions. This equates to $1.3 in profit per passenger, compared to a global average of $7.9.

“Demand for air travel in Africa is rising faster than in many other parts of the world, but profitability is not keeping pace. With margins of just 1.3%, African airlines are capturing only a fraction of aviation’s economic value. Addressing the barriers that constrain growth is essential to ensure the region’s traffic expansion also delivers financial strength,” said Kamil Al-Awadhi, IATA Regional Vice President, Africa and Middle East.

High Costs and Structural Barriers Constrain African Aviation
IATA emphasized that African airlines continue to operate in one of the world’s most difficult environments. Key constraints include:

Low GDP per capita: limiting demand and raising price sensitivity.
High operating costs compared to global average: Fuel prices: +17% higher, Taxes and charges: +12–15% higher, Air navigation charges: +10%, Maintenance, insurance, and capital costs: +6–10%.
Limited connectivity: Only 19% of intra-African routes have direct flights.
Blocked Funds: Africa Remains the Largest Contributor. Of the $1.2 billion in airline funds blocked globally as of October, Africa accounts for 79% ($954 million). Algeria is now the largest blocked-funds market.

Long-Term Potential Remains Strong
Despite current challenges, Africa’s aviation sector has substantial long-term opportunity. Over the next 20 years, Africa’s market is forecast to grow 4.1% annually, reaching 411 million passengers—the world’s third-fastest growth rate. Realizing this potential will require focused reforms to reduce barriers, improve affordability, and expand connectivity.

Recent progress on visa openness is an encouraging example:
Five countries now offer visa-free entry to all African nationals (Benin, The Gambia, Rwanda, Seychelles, Ghana).
28% of intra-African travel scenarios are now visa-free—up from 20% in 2016.
26 countries now offer e-visas, up from 17% in 2016.

These improvements demonstrate momentum toward greater mobility, trade, and regional integration.

Government Action Critical to Unlock Africa’s Aviation Potential
IATA called on African governments to work in collaboration with industry and pursue four priority actions:
Recognize aviation as a strategic economic enabler—not a revenue source—and avoid excessive taxes and charges.
Invest in efficient, scalable infrastructure without passing unsustainable costs to airlines and travelers.
Facilitate market access and competition by advancing the implementation of the Yamoussoukro Decision and SAATM.
Improve affordability and strengthen connectivity to unlock wider economic and social benefits.
“Africa’s aviation potential is immense. With the third-fastest growth rate in the world over the next two decades, the continent could serve more than 400 million passengers annually by 2044. We’re already seeing encouraging steps—like improved visa openness and e-visa adoption—that support greater mobility and integration. But turning potential into performance requires action. Governments must treat aviation as a catalyst for development, not a source of revenue. That means reducing costs, improving infrastructure, and advancing market liberalization through the Yamoussoukro Decision and SAATM. With the right policy support, aviation can be a powerful driver of economic transformation across Africa,” said Al-Awadhi.
Credit: IATA

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$1.2 Billion in Airline Funds Blocked by Governments

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• Africa, Middle East accounts for 93%

The International Air Transport Association (IATA) reported that USD 1.2 billion in airline funds are blocked from repatriation by governments as of the end of October 2025. A marginal improvement of USD 100 million has been made since last reported in April 2025. Out of total blocked funds reported, 93% are trapped in Africa and Middle East (AME).
IATA called on governments to lift all restrictions on currency repatriation and allow airlines to access their revenues in U.S. dollars from ticket sales, cargo sales and other activities, as guaranteed in bilateral air service agreements and treaty obligations. Restrictions include burdensome or inconsistent procedures to obtain repatriation approval, delays in obtaining approval, shortage or lack of foreign exchange or other limitations imposed by governments or central banks.
“Airlines need reliable access to their revenues in U.S. dollars to keep operations running, pay their bills, and maintain vital air connectivity. Governments have committed to unfettered repatriation of funds in bilateral agreements. With low margins and significant dollar denominated costs, airlines depend on governments fulfilling that commitment. It is also in the interest of governments to foster the economic catalyst that airlines provide by connecting their economies globally. That’s why we urge governments to facilitate the efficient repatriation of airline funds and prioritize this in foreign exchange allocations, even when currency is in short supply,” said Willie Walsh, IATA’s Director General.
Ten countries are responsible for 89% of blocked funds
Ten countries across Africa, the Middle East, and South Asia account for 89% of the total blocked funds, amounting to USD 1.08 billion.
Country                                                         Amount USD Million
Algeria ———————————————307
XAF Zone* —————————————-179
Lebanon ——————————————-138
Mozambique ————————————–91
Angola ———————————————81
Eritrea ———————————————78
Zimbabwe —————————————–67
Ethiopia ——————————————-54
Pakistan ——————————————-54
Bangladesh —————————————-32
*XAF Zone (Cameroon, Central African Republic, Chad, Republic of the Congo, Equatorial Guinea, Gabon)

Country Highlights
For the first time, Algeria sits at the top of the list of blocked funds countries. Significant increases have been reported due to a new approval requirement by the Ministry of Trade, adding to the already burdensome documentation requirements. IATA urges the government of Algeria to remove unnecessary processes and requirements for airlines.
While blocked funds in XAF Zone have slightly decreased since last reported in April 2025 from USD 191 million, airlines continue to face repatriation challenges despite submission of required documentation. We call on the BEAC to streamline the internal three-step validation process and improve processing times to continue clearing the backlog.
AME region accounts for 93% of total blocked funds across 26 countries, at USD 1.12 billion as of end October 2025.
“Political and economic instability are key drivers of currency restrictions across Africa and the Middle East, resulting in large sums of blocked funds. We recognize that allocation of foreign exchange is a difficult policy decision, but the long-term benefits for the economy and jobs outweigh short-term financial relief,” added Walsh.

Transparency
To provide greater transparency on the issue of blocked funds, IATA launched a web page to track progress quarterly, provide background information, and highlight developments.

Credit: IATA

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