Insurance
NAICOM targets wider insurance reach after recapitalisation
By MonireOluwa Lucas
The National Insurance Commission (NAICOM) has launched a new programme to move Nigeria’s insurance industry into a broader phase of growth, with greater attention to digital distribution, younger customers, women, small businesses and improved service to policyholders.
The Insurance Sector Strengthening Programme (ISSP), launched in Abuja in partnership with NAICOM yesterday, is expected to build on the industry’s recently completed recapitalisation exercise by focusing on the next major challenge: taking insurance products to millions of Nigerians who remain uninsured or under-insured. NigerianPartnership Consulting
Commissioner for Insurance and Chief Executive Officer of NAICOM, Olusegun Omosehin, said the industry could no longer rely mainly on large offices in major cities while ignoring changing consumer behaviour and the growing importance of digital platforms.
He said the sector must now develop distribution and sales systems that can reach young Nigerians and other underserved groups wherever they are.
“The focus in the last 12 months has been on the underwriting end,” Omosehin said, referring to the recapitalisation exercise. “Now it is the turn of the industry to help us channel proper distribution techniques and frameworks that will enable Nigeria to enjoy the benefits of the change.”
The Commissioner said the industry risked losing the opportunity created by recapitalisation if operators failed to understand how the younger population interacted with financial services.
“If we continue to focus more on building gigantic offices across the big cities and we do not understand the dynamics of how distribution, how sales and engagement with the youth is changing, everyone has lost it,” he said.
The shift in emphasis comes shortly after NAICOM completed the recapitalisation exercise, with 43 insurance and reinsurance companies meeting the new capital requirements. The Commission has also begun issuing new licences to compliant operators.
Omosehin said the new programme was designed to ensure that stronger insurance companies translate their improved financial capacity into wider market coverage, better products and stronger customer service.
He described the ISSP as a “landmark initiative” aimed at making the Nigerian insurance industry more inclusive, innovative, resilient and trusted, while increasing its contribution to national development. NigerianPartnership Consulting
According to him, Nigeria’s large economy has not translated into a sufficiently deep insurance market, as many Nigerians still lack adequate insurance protection.
The Commissioner attributed the weak level of penetration partly to limited public understanding, lack of trust, capacity gaps and fragmented distribution channels.
He said these problems should be treated as opportunities for the industry to develop new solutions rather than as permanent barriers to growth.
The ISSP will therefore focus on six broad areas: advocacy, policy awareness and education, capacity building, gender inclusion, youth engagement, and MSME and value-chain development.
A major part of the programme will be public education, particularly in rural communities, where limited knowledge of insurance products remains a barrier to adoption.
Omosehin said insurance could not become a widely used financial service if Nigerians did not understand its practical benefits as a means of protecting their income, businesses, property and other assets against risks. NigerianPartnership Consulting
The programme will also promote digital platforms, technology-based solutions and data-driven approaches to make insurance easier to access and more relevant to consumers.
The Commissioner said changing customer expectations made digital transformation a necessity rather than an option.
“Customers now expect convenience, transparency and personalised solutions,” he said, adding that the industry must respond to these expectations if it wants to attract new customers.
The digital push is also consistent with NAICOM’s wider efforts to use insurtech to expand access to underserved Nigerians. In June, the Commission licensed an insurtech partner as part of efforts to improve digital distribution of insurance products.
Omosehin said women and young people would receive special attention under the ISSP because of their economic importance and potential to expand the insurance market.
The programme will seek to bring these groups into the mainstream through products designed around their needs, new engagement methods and career development opportunities.
MSMEs will also be a major target because many small businesses operate without sufficient insurance cover despite their importance to employment, productivity and innovation.
The Commissioner said wider insurance coverage for MSMEs would help businesses withstand shocks, maintain operations and achieve sustainable growth.
But while calling for greater innovation and market expansion, Omosehin warned insurance operators that growth must not weaken financial stability or consumer protection.
He said NAICOM would continue to insist on sound financial institutions, ethical conduct, transparency, fair treatment of customers and prompt settlement of genuine claims.
“Market expansion and innovation will be supported by the regulator, but not at the expense of solvency of our institutions, not at the expense of transparency or public trust,” he said.
This position is particularly important as the industry enters the post-recapitalisation era. NAICOM has previously said that the new capital base should strengthen financial capacity, governance and competitiveness while enabling insurers to develop new products and deepen penetration.
Omosehin also called for an end to the long-standing public perception that insurance companies are interested in collecting premiums but reluctant to pay claims.
He said the industry must provide Nigerians with real value for the premiums they pay, arguing that improved service and timely claims payment would be central to rebuilding confidence. Nigerian Partnership Consulting
“The era of Nigerians seeing us as very quick at collecting premiums and taking back seats when claims are reported should totally be from our national psyche,” he said.
For the Commissioner, the success of the ISSP will ultimately depend on whether insurance becomes a service Nigerians trust and actively use, rather than one purchased only when required by law or by financial institutions.
The programme also places strong attention on human capital. Omosehin said insurance professionals would need new skills as technology changes how financial services are delivered and customers demand faster, better service.
The planned training and professional development programmes are expected to improve technical competence, professionalism and performance across the insurance value chain.
The Commissioner also linked the ISSP to the Nigeria Insurance Industry Reform Act 2025, saying the programme supports the law’s objectives of increasing insurance penetration, improving professionalism, promoting innovation, strengthening consumer protection and raising the sector’s contribution to the economy.
The launch also received the backing of the National Assembly. Victor Inedu, who represented the Chairman of the Senate Committee on Banking, Insurance and Other Financial Institutions, Senator Tokunbo Abiru, at the event, said the ISSP had come at an important stage in Nigeria’s economic reforms.
He said a strong insurance industry was essential because it protects people and businesses, supports investment, mobilises long-term capital and gives businesses the confidence to take risks and expand.
Abiru commended NAICOM for completing the recapitalisation exercise, describing it as an important step toward building stronger, more resilient insurance companies capable of underwriting large risks and supporting major investments.
He said the new capital requirements should not be viewed simply as a regulatory exercise but as part of efforts to prepare the industry for a bigger role in Nigeria’s economic development. NigerianPartnership Consulting
The senator also disclosed that the Senate has passed the Insurance Regulatory Commission Bill 2026, expressing hope that the House of Representatives would pass the legislation in September.
According to him, the proposed legislation would further strengthen NAICOM and improve its ability to carry out its regulatory responsibilities.
Abiru, however, cautioned that new laws and stronger regulation would not automatically transform the sector.
“The real test lies in effective implementation,” he said, adding that reforms must lead to stronger institutions, better governance, improved consumer protection, greater innovation, higher insurance penetration and deeper public trust.
The Senate representative also called for cooperation among the legislature, executive, NAICOM, insurance companies, professionals, practitioners and the public.
Under the arrangement, NAICOM will provide policy direction and oversight, while operators are expected to develop innovative products and wider distribution channels. Professional bodies are expected to support standards and skills development, development partners to provide technical assistance, educational institutions to develop future talent, and the media to improve public awareness.
Insurance
Suspend recapitalisation fees, Finance Ministry orders NAICOM
By Monire-Oluwa Lucas
The Federal Ministry of Finance has directed the National Insurance Commission (NAICOM) to suspend the enforcement of disputed fees and capital transfer requirements imposed on NICON Insurance Limited and Nigeria Reinsurance Corporation (Nig Re) pending the determination of a petition challenging the demands.
The directive followed a petition submitted by the two insurance companies over aspects of the ongoing recapitalisation exercise under the Nigerian Insurance Industry Reform Act (NIIRA) 2025.
In a letter dated August 6, 2026 and signed by the Permanent Secretary, Finance, Raymond Omachi, on behalf of the Minister of Finance and Coordinating Minister of the Economy, the ministry asked NAICOM to provide a detailed response and legal justification for the demands being challenged by the companies.
The ministry also directed the insurance regulator to put on hold the enforcement of the disputed processing fees, the one per cent capital injection fee and directives requiring the companies to transfer their entire capital injection funds into an escrow account with the Central Bank of Nigeria (CBN).
The letter, addressed to the Commissioner for Insurance, said the ministry had received a petition dated July 27, 2026, from NICON Insurance Limited and Nigeria Re concerning the recapitalisation process.
According to the ministry, the companies are challenging what they described as a demand for a one per cent capital injection fee, additional processing and verification charges and the requirement to transfer their recapitalisation funds into an escrow account at the CBN.
The petitioners claimed that the fees demanded from them amounted to N305 million for NICON and N375 million for Nig Re.
The companies also questioned the directive requiring existing insurance operators to transfer their entire capital injection funds into an escrow account at the CBN, arguing that this went beyond the 10 per cent statutory deposit requirement provided under Section 16(3) of NIIRA 2025.
The ministry said the petitioners had raised “notable grievances” against the Commission and requested NAICOM to explain the legal basis for the disputed charges and directives.
The development comes amid the insurance industry’s ongoing efforts to meet new minimum capital requirements introduced under the government’s insurance sector reform programme.
The companies told the ministry that they had already met their adjusted recapitalisation requirements before the July 31, 2026 deadline.
According to the petition, NICON had injected N20 billion into a Mudaraba Term Deposit account with Lotus Bank Limited, while Nig Re had injected N30 billion.
The companies said these amounts were above their respective adjusted capital requirements of N16 billion and N28 billion.
They further stated that they had deposited N2.5 billion and N3.5 billion respectively with the CBN in compliance with Section 16(3) of NIIRA 2025.
The petitioners also disclosed that they had made initial payments of N80 million and N75 million in fees.
The dispute therefore centres on whether the companies should make additional payments and transfer the full amounts of their capital injection funds into the CBN escrow arrangement after already meeting the applicable recapitalisation requirements.
The Finance Ministry, in its directive, asked NAICOM to provide a detailed response to the issues raised and furnish the legal justification for the Commission’s position.
“Pending the determination of the petition, the Commission should suspend the enforcement of the contested processing fees, 1% capital injection fee demands, and full-capital escrow transfer directives against NICON Insurance Limited and Nigeria Reinsurance Corporation,” the letter stated.
The directive places the disputed measures on hold while the ministry examines the complaints and the regulatory basis for the charges and fund-transfer requirements.
The petition also raises broader questions about the implementation of the new insurance capital regime, particularly the financial obligations placed on existing operators seeking to comply with the recapitalisation exercise.
The companies’ position is that they have already committed funds substantially above their adjusted capital requirements and have also met the statutory deposit obligation with the CBN.
The ministry’s intervention does not, however, amount to a final determination of the dispute. Rather, it requires NAICOM to respond to the complaints and justify its actions while the petition is being considered.
The outcome could have implications for other insurance companies participating in the recapitalisation exercise, particularly if the issues surrounding the one per cent capital injection fee, additional processing charges and escrow requirements extend beyond the two companies that filed the petition.
The latest development also places renewed attention on the need for clear and consistent interpretation of the provisions of NIIRA 2025 as the government seeks to strengthen the financial capacity of Nigeria’s insurance industry.
For NICON and Nig Re, the immediate relief is the suspension of enforcement of the disputed requirements while their petition is being determined. NAICOM is now expected to explain the legal basis for the charges and the directive on the transfer of capital injection funds before the matter is resolved.
Insurance
NAICOM launches fund to protect insurance policyholders
The National Insurance Commission has introduced new guidelines that will require all insurance companies in Nigeria to contribute part of their earnings into a special fund designed to protect policyholders when insurers fail to meet their obligations.
The new framework, issued under the Nigerian Insurance Industry Reform Act, 2025, sets up the Insurance Policyholders’ Protection Fund as a financial safety net to ensure that Nigerians who hold insurance policies can still receive their claims even if an insurer becomes insolvent or loses its licence.
According to the Commission, the Fund will be financed through a mandatory annual contribution of 0.25 per cent of the net premium income of every insurer and reinsurer operating in the country. It explained that this contribution will be calculated after deducting brokerage commissions from gross premiums, and payments must be made into designated accounts with deposit money banks not later than June 30 each year.
The guidelines state that “the Fund shall be used for the purpose of resolving distress and insolvencies of licensed insurers or reinsurers and payment of claims… which remain unpaid by reason of insolvency or cancellation of licence,” making it clear that the policy is aimed at restoring confidence in the insurance sector.
To ensure transparency and accountability, the Commission said the Fund will be managed independently by a qualified fund manager, who must be registered with the Securities and Exchange Commission and have a minimum capital base of ₦5 billion. The manager is expected to invest the funds in low-risk, government-backed instruments to guarantee safety and liquidity, while also submitting quarterly reports, annual audited accounts and stress test results to regulators.
Under the arrangement, disbursements from the Fund will be made as loans to troubled insurance firms strictly for the purpose of settling policyholders’ claims. The guidelines make it mandatory that any money released must be paid to legitimate claimants within 10 working days, while repayment by the benefiting insurer must be completed within a maximum period of 24 months or earlier once the company recovers.
The Commission added that access to the Fund will follow a strict process, including submission of financial records, claims registers, actuarial valuations and recovery plans, as well as due diligence by external auditors before approval is granted.
To strengthen oversight, a dedicated committee will supervise the Fund, comprising representatives of the Commission, the insurance industry and the appointed fund manager, who will serve as secretary. The committee is expected to meet quarterly and ensure that decisions are made in the best interest of policyholders.
The guidelines also introduce strict compliance measures. Any insurer that fails to contribute to the Fund or repay loans risks losing its operating licence, while companies are required to report any imprudent practices within five days of becoming aware of them.
In addition, whistleblowers are to be fully protected, with the Commission stating that no individual who reports wrongdoing should face “retaliation, intimidation, threat, or any form of adverse action.”
The Commission said it will publish compliance levels within the industry and may impose penalties based on the seriousness of any breach, including measures to ensure that no company benefits financially from regulatory violations.
The new policy, which took effect from July 31, 2025, marks a major shift in Nigeria’s insurance regulation by creating a structured system to safeguard policyholders and improve trust in the industry, especially at a time when concerns over delayed or unpaid claims have continued to affect public confidence.
Insurance
‘NIIRA strengthens insurance framework to enhance contribution to GDP’
Experts have said that the newly signed Nigerian Insurance Industry Reform Act has strengthened the ability of the sector to improve its contribution to the nation’s Gross Domestic Product, GDP.
Industry experts who spoke at the insurance and pension journalist conference maintained that the new legislation could position insurance as a key driver of Nigeria’s vision of building a $1 trillion economy.
The NIIRA 2025 was signed into law by President Bola Tinubu in July 2025 and is designed to expand insurance penetration and improve industry stability.
The Commissioner for Insurance/CEO, National Insurance Commission (NAICOM), Mr. Olusegun Omosehin, said that the NIIRA will lead to economic growth, employment generation, and more local retention capacity.
The Commissioner, who was represented by the Director, Legal, Enforcement, and Market Development, NAICOM, Dr. Tamis Usman, said one of the key things is the repositioning of the sector in terms of the financial muscle.
Stating that NIIRA has introduced two tiers of capital, he said the first is the minimum capital requirement.
He said: “The minimum capital has been shored up to N10 billion for Life, N15 billion for Non-Life, and N35 billion for Reinsurance. What this translates to is that insurance companies will have more capacity, higher businesses, take care of higher risks and retain local content. This will also lead to economic growth, employment generation and more retention of local capacity domestication.
“The second layer is the Risk-Based Capital. This is not a one-size-fits-all. It is time for operators to provide capital that matches the level of their risk exposure. What the regulator is expected to do is to determine that, for an underwriter to underwrite any level of business, you must have a certain level of capital threshold in relation to your risk exposure. What that translates to is that, apart from what we are seeing in terms of that, yes, the company can write, it also translates to building confidence in the insurance sector, and I am sure that for the company to be able to underwrite this kind of business, it has the financial capability to do it.”
Usman asserted that with the NIIRA 2025, companies will be able to pay claims, saying, “The role of the regulator is to make sure that operators pay claims. And that will now boost the trust in the insurance sector.
”Another thing that the new Act is encouraging is simplicity of operations. In this case, even the Proposal Form should be as simple as possible for the prospect to be able to understand what he/she is going into.
“The law also provides that before the commencement of your policy, you must issue a policy document called terms of contract. This was not captured in the previous legal instruments. The law says the policy document must be in simple and clear terms that anybody can see, read and understand. This alone will build trust and boost public confidence in the insurance sector”, he noted.
The Director-General, Nigerian Insurers Association, Mrs. Bola Odukale, in her comments said that the NIA was going to ensure implementation of NIIRA.
“One thing is to have a law; another thing is to get those laws implemented. If implementation is not strong enough, it is just as good as papers in which we have all those laws written. This is where NIA comes in terms of implementation. We, as NIA, our members, the operators, our first responsibility is to ensure the implementation of these laws as the regulator begins to come up with different regulations around the different aspects of the act.
“One of the ways we will also ensure that implementation happens is that we are well aware of self-regulation in this industry. How much are we willing to push ourselves to do? How much are we truly willing to ensure that we follow through with the dictates of those acts so that indeed we can enjoy the benefits that are in those acts? That is the first thing. Of course, when you talk of awareness creation, a lot of people know that indeed, there is NIIRA out there. But for the insurance public, just a few of them know that there is one act out there. What do we need to be doing? We are going to be working with our members to ensure that we create awareness in this market.
”If you look at NIIRA very well, there are various opportunities that are embedded in that act, in terms of, for example, compulsory insurance. A tanker on the road is meant to have insurance; the petrol stations are meant to have insurance; buildings under construction need to have insurance; there is insurance for containers. All of these are things / that are compulsory for the benefits of everybody, both to the industry and much more to the insuring public, to ensure that there is protection for the risk we are exposed to.”
Odukale added that NIA would be working with its members to create awareness about the law and its impact.
”In the course this week, we are going to have a webinar that we are planning to educate our members in terms of underwriting, building under construction or public liability in terms of the liability we are exposed to. In terms of product development, we will continue to research. We will continue to work with our members to ensure that actions are taken, not only talking.
”We are working with our members to ensure timely claims payment because if obligations are not met as they come due, the confidence of the people will continue to be eroded in the industry,” she concluded.
A panelist at the conference who is the Executive Director, Business Operations, emPLE Life Assurance, Mr. Makanjuola Tubi on his part said capturing value from the reforms by reaching the underserved population was crucial to enhancing the contributions of insurance and pension to the Gross Domestic Product of the country.
”Regulation has been done and it is now time to enforce and strengthen both the insurance and pension industry. There is a large opportunity of uncaptured market that is there for the taken. Some of the things that we as operators need to quickly latch on to are how do we take advantage of this untapped market?
”A lot was said about the informal sector, which is contributing about 60 per cent to the country’s Gross Domestic Product (GDP). If we don’t have that sector actively playing in the insurance and pension, then we can see why the contribution to the GDP is where it is today. So, as operators, essentially, we need to look for creative ways to expand and increase financial inclusion because opportunities are really there”, he added.
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