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Trade facilitation: NSC tinkers cut in 21-day dwell time at ports

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• Trains maritime police to curb clearance bottlenecks

By Grace Edet

The Nigerian Shippers’ Council has intensified efforts to tackle the country’s prolonged cargo clearance delays—currently averaging 21 days, and considered one of the longest globally, by strengthening collaboration with the Maritime Police Command through a new capacity-building programme.
The workshop with the theme: “Facilitating Port Efficiency: The Strategic Role of the Maritime Police”, held yesterday, in Lagos.
Declaring the training open on behalf of the Council’s Executive Secretary/CEO Pius Akutah, the Director, Regulatory Services Department, Margaret Ogbonnah, said the event marks “a high-point” in the port regulator’s long-standing partnership with the Nigeria Police, especially as the Federal Government pushes for more efficient port operations under the blue economy reform agenda.
In his remarks, the ES noted that the country continues to lag behind regional and global peers in cargo clearance speed.
“While it takes only 6 hours to clear a containerised cargo in Singapore and seven days in Lomé, it takes an average of 21 days or more in Nigerian ports. This has contributed to Nigeria’s low global perception index on Ease of Doing Business,” he said.
He explained that despite several government interventions, reductions in dwell time have been hindered by a combination of operational gaps and human-factor-related delays.
Akutah said the Council has received reports from port stakeholders about various forms of interference affecting cargo movement, including detention orders placed on cargo already cleared through due process, operational disruptions linked to multi-layered enforcement activities, and accidents involving personnel of shipping companies and terminals
He emphasised that such actions—whether arising from misunderstandings or procedural oversights, tend to extend dwell time and increase demurrage and storage charges for businesses.
“Investigations often showed that some actions were carried out without the knowledge of the appropriate authorities within the Maritime Police Command,” he said.
This, he added, prompted both institutions to engage the Inspector General of Police in 2018, resulting in a directive that only letters signed by the AIG or duly designated officers should be acted upon, thereby streamlining enforcement communication at the ports.
“Together, we have achieved quite a lot, but we cannot rest on past achievements. Our focus must be firmly on attaining international best practices,” Akutah said.
Represented by the Assistant Commissioner of Police Administration, Ports Authority Police, Western Command, ACP Olufikayo Fawole, the Assistant Inspector-General of Police (Maritime Command), AIG Chinedu Oko, commended the NSC for sustaining a collaborative platform that supports law enforcement efficiency within the maritime environment.
“Modern port security goes far beyond traditional policing. The efficiency of our ports depends significantly on how effectively law enforcement interfaces with operators, regulators, freight forwarders, shipping lines, and the wider supply chain,” he said.
He stressed that the Maritime Police play a critical role in securing maritime assets, deterring cargo-related crimes, preventing pilferage, and ensuring that legitimate trade flows without avoidable friction.
“Your professionalism and integrity directly influence the confidence of shippers, investors, and the international maritime community,” he told participating officers.
Delivering the technical paper on behalf of the AIG, DCP Chukwuemeka Obasi said the efficiency of the country’s ports is inseparable from the security framework supporting them.
He outlined three key reform pillars guiding police operations toward improved port efficiency. The first focused on operational streamlining by harmonising enforcement roles with the Nigerian Ports Authority (NPA), Nigeria Customs Service, NIMASA and other agencies to eliminate duplication.
The second emphasised technology integration, particularly the deployment of digital surveillance systems, cargo-monitoring platforms and intelligence tools under initiatives such as the Deep Blue Project. The third pillar centred on strengthening stakeholder collaboration by enhancing joint task forces and port security committees to ensure more coordinated maritime security responses.
However, he noted persistent challenges including overlapping mandates among agencies, limited patrol and surveillance logistics, legal bottlenecks in prosecuting maritime offences, and ethical concerns that can undermine efficiency.
To address these, he recommended joint security frameworks, expanded specialised training, smart surveillance, legal reforms, and stronger accountability systems, insisting that policing must support, not obstruct, trade facilitation.
In closing, the NSC boss reaffirmed that port efficiency cannot be achieved by one institution alone.
“Our mandate as Port Economic Regulator is to ensure efficiency, but it requires synergy with the Maritime Police and all stakeholders. This training is part of our commitment to educating officers and promoting global standards in port operations,” he said.
He commended officers of the Council and the Maritime Police Command for their role in organising the programme and urged participants to apply lessons learned to their daily operational decisions.
With Nigeria still grappling with a 21-day average cargo dwell time, the NSC says eliminating procedural bottlenecks, improving security coordination, and strengthening professionalism within port corridors remain central to restoring competitiveness. The Council and the Maritime Police believe that enhanced capacity, technology-driven enforcement and regulatory collaboration will be key to improving trade facilitation and supporting the country’s blue economy ambitions.

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Maritime

MAN Oron gets commendation for Cadets’ placement, improved standards

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• Pledges More Support for Academy

The House of Representatives Committee on Maritime Safety, Education and Administration has commended the Acting Rector of the Maritime Academy of Nigeria (MAN), Oron, Dr. Kevin Okonna for his efforts at achieving job placement for graduating cadets, expanding opportunities for sea time experience and improving on the training standards of the academy.

The Deputy Chairman of the committee, Hon Uduak Odudoh, who led the committee on an oversight visit to the academy, said the acting rector has consolidated the achievements of his predecessor and built on them in the last one year.

Odudoh specifically described the instant employment of 80 graduating cadets at the 2025 graduation ceremony as a great development that can ignite hope for parents and future students of the academy.
He also highlighted the increasing number of cadets graduating and those currently undergoing sea time training on vessels as a key achievements that are laudable.

According to the lawmakers, the availability of sea time opportunities has historically been a major challenge for maritime students, and the academy is now addressing this issue to assure parents and prospective cadets of better career pathways.
Odudoh emphasised that accountability, more than budget approvals, remains the committee’s top priority. He commended the acting rector for demonstrating transparency and accountability by presenting detailed records and evidence of proper fund utilisation.

Speaking to reporters shortly after a tour of the academy’s facilities, the Deputy Chairman said “Today, as members of the House Committee on Maritime Safety Education and Administration, we came on an oversight visit. Upon our arrival at the conference hall, the Rector took time to brief us on the judicious utilisation of the 2025 budget approved by the National Assembly, providing us with detailed facts and pictorial evidence.

“Following the briefing, we proceeded on a facility tour and conducted spot assessments of the school’s infrastructure and operations. From our interactions with the Rector and the management team, we are pleased with what we have seen so far. As a committee, we are satisfied with the level of progress recorded.

“We are particularly satisfied with the improvements in infrastructure, as well as the institution’s growing international partnerships with professional bodies and organisations. It is evident that the Rector has consolidated on the achievements of his predecessor and has further improved on them.

“One of the highlights for us was the number of cadets who have graduated and those currently serving onboard vessels. For every parent who brings a child to this institution, the ultimate concern is what happens after graduation. In the past, this has been a major challenge, but from what we have heard and seen, the Rector has made significant strides in addressing this issue.

“Although I was not present during the passing out parade, many of my colleagues were in attendance, including the Chairman of the House Committee on Marine Transport and the Director General of NIMASA . The feedback from them has also been very positive. “Overall, considering that the Acting Rector has only spent one year in office, we are impressed with the progress made so far. We also discussed some of the challenges he may be facing and areas where the National Assembly could provide support where necessary.

“The message we are taking back is clear: we are satisfied with his performance. We encourage him to sustain the momentum and urge members of the management team and staff to continue supporting him so that the institution can move from its current level to even greater heights.

“It is usually those who have something to hide that become uncomfortable when the National Assembly conducts oversight visits. Our responsibility is to ask questions, identify areas that require improvement, and ensure that public resources are properly utilised. In fact, before coming here today, we already had access to the relevant documents and reports submitted to us.

“From the briefing we received and from what we have seen on ground during this visit, we are satisfied with the progress made so far. Going forward, the committee will continue to support the institution and will not hesitate to grant the necessary approvals when due, provided that the same level of accountability and performance is maintained” he said

Other members of the committee on the tour who commended Okonna were Hon.Ambaiowei Rodney Ebikebina, Hon. Paul Ekpo, Hon. Olufemi Ogunbanwo and Hon. Mark Esset

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Maritime

Maritime automation advances as Fed Govt deploys ECMS

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Nigeria’s maritime digitalisation agenda received a major boost yesterday as the Federal Government rolled out the Nigerian Shippers’ Council’s Enterprise Content Management System (ECMS).
The platform aims to cut bureaucratic delays, automate regulatory workflows, and improve the country’s competitiveness in global trade.
Unveiled in Abuja by the Secretary to the Government of the Federation (SGF), Senator George Akume, and the Minister of Marine and Blue Economy, Adegboyega Oyetola, the ECMS represents one of the most significant digital governance milestones in the marine and blue economy sector since the Ministry was created.
The system introduces secure approvals, automated workflows, real-time task tracking, and centralised digital records into the operations of the port economic regulator, signalling what stakeholders described as a decisive step toward a responsive, paperless, and efficient maritime regulatory environment.
Congratulating the minister for what he called strategic leadership in the sector, Senator Akume linked Nigeria’s recent election into Category C of the International Maritime Organisation (IMO) Council to the administration’s broader reforms.
“I congratulate the Minister for the leadership that helped secure this achievement. It is an affirmation of Nigeria’s rising global maritime standing,” the SGF said.
He added that the launch of the ECMS demonstrates the government’s commitment to an efficient, transparent, and digitally enabled public service.
“The system will enhance the efficiency of government processes, reduce bureaucratic delays, and support the broader objectives of transparency, accountability, and digital transformation across the public service,” Akume said.
The Minister of Marine and Blue Economy, Adegboyega Oyetola, described the launch as a defining moment in the country’s drive to build a technologically advanced maritime administration.
“Digital transformation is at the heart of our strategy to reposition Nigeria as a competitive maritime nation,” he said.
He noted that the theme of the launch — Driving the Maritime and Blue Economy Sector through Digital Innovation, captures the urgency of adopting technologies that enhance precision, speed, and institutional performance.
Although the platform is an internal records and workflow tool, Oyetola stressed that its impact will extend across the port ecosystem.
“Automated workflows, secure approvals, real-time task tracking, and centralised information management will drastically reduce turnaround times, improve port performance, and strengthen Nigeria’s competitiveness in both regional and global markets,” he said.
The minister also highlighted complementary reforms including the clearance of the long-standing Apapa gridlock, approval of a comprehensive port modernisation programme, and establishment of Inland Dry Ports across all geopolitical zones.
These reforms, he said, are collectively aimed at creating an enabling environment for efficient cargo movement and wider economic inclusion.
The Head of the Civil Service of the Federation, Didi Walson-Jack, reiterated the government’s target to transition to a fully digital and paperless bureaucracy before the end of 2025.
“The ECMS is a strong demonstration of institutional readiness for the future of governance. Automation and streamlined processes must now replace manual handling and paper-based operations,”.sje said.
She commended the Shippers’ Council for being “among the agencies leading by example” in aligning with the Presidential directive on digital records management.
Earlier, the Executive Secretary of the Nigerian Shippers’ Council, Dr Pius Akutah, welcomed stakeholders and described the system as transformative.
“The ECMS will eliminate delays, manual file movement, and administrative bottlenecks that have hindered public institutions for years,” he said.
He stressed that the tool strengthens internal accountability, speed, and information security and will ultimately raise the Council’s regulatory effectiveness in the maritime and blue economy sector.
“This launch is a direct response to the Federal Government’s digital mandate,” Akutah said.
He expressed pride that the Council is among the early adopters proving that “the transition to full digital operations is both achievable and essential.”
He also thanked the Minister, the SGF, the Head of Service, stakeholders, and internal teams for their roles in delivering the project, urging staff to fully adopt the new system.
“This is your new operational environment, and it is vital for sustaining a modern, paperless, and efficient regulatory institution,” he said.
The launch was attended by top government officials, representatives of the organised private sectors as well as stakeholders from the maritime sector.

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Maritime

NPA’s digital call-up handles 3.4m trucks, delivers 65% cost drop

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• As NSW set for Q1 2026 rollout

 

Nigeria’s port digitalisation drive has achieved major milestones with the Electronic Call-Up System processing 3.4 million truck movements since February 2021 while slashing cargo transportation costs by 65 per cent, as the nation prepares to launch the National Single Window (NSW) platform in the first quarter of 2026, to cut clearance time to less than 24 hours.

The twin technological interventions are positioned to transform Nigeria’s maritime logistics landscape and strengthen the country’s competitiveness as a regional trade hub, according to officials at All Nigerian Maritime Journalist Retreat organised by the Maritime Correspondents Organisation of Nigeria (MARCON) in Lagos.

The Managing Director of the Nigerian Ports Authority, Dr. Abubakar Dantsoho, said the E-Call Up System has evolved from an emergency response to tackle gridlock into a robust digital logistics management framework delivering measurable gains in efficiency and orderliness along the Apapa and Tin Can Island port corridors.

“The E-Call Up System, known as ETO, was introduced by the Management of Nigerian Ports Authority on 27th February 2021. It was conceived as a digital reform to restore order, transparency, and efficiency to the Port access roads,” Dantsoho stated during his address at the retreat with the theme “Maximising Emerging Technologies for Sustainable Import and Export Trade” held at Lekki Free Zone on December 4, 2025.

He explained that prior to the system’s deployment, the Apapa and Tin Can corridors were overwhelmed by indiscriminate truck movements, gridlock and long dwell times, conditions that severely undermined trade facilitation and economic productivity.

“Today, the E-Call Up System has become a transformative tool, enabling structured truck inflow, improving logistics coordination, and aligning Nigerian port operations with global best practices,” he said.

Dantsoho disclosed that NPA recently undertook a comprehensive review of the E-Call Up framework, resulting in two significant advancements. The first is the redesign and security enhancement of ETO tickets, which are now tied directly to Terminal Delivery Orders and Vehicle Entry Permits to ensure traceability and eliminate fraudulent duplication or resale.

“This ensures traceability, eliminates fraudulent duplication or resale, and strengthens transparency across the evacuation process. The redesigned ticketing framework directly addresses vulnerabilities previously exploited by bad actors and enhances the integrity of the system,” he explained.

The second advancement, he said, is the full integration of terminal gate barriers with the ETO platform, ensuring barriers open only after verifying valid, electronically authenticated tickets.

“This prevents criss-crossing of trucks, eliminates unauthorised diversions, and ensures that trucks only enter Terminals for which they have been properly scheduled. This advancement has improved sequencing, reduced human interference, and reinforced operational discipline across the port value chain,” Dantsoho said.

He assured stakeholders that under the current leadership, NPA remains resolute in deepening reforms and ensuring the port corridor never returns to the era of chronic congestion.

“Our goal is clear: to support Nigeria’s long-term trade facilitation objectives and strengthen our country’s global competitiveness,” he stated.

The Managing Director of Truck Transit Parks Limited, the concessionaire managing the electronic call-up system, Jama Onwubuariri provided detailed statistics on the platform’s performance since inception. He revealed that cargo transportation costs have dropped from as high as N1.4 million to between N350,000 and N500,000, representing approximately 65 per cent reduction.

“Since inception, the system has processed approximately 3.4 million truck movements in four years and nine months. Truck turnaround time has fallen from two to three weeks to two to three days,” Onwubuariri disclosed during his presentation.

He recalled the severity of the gridlock before the reforms, noting that traffic in Apapa was so severe that commuters abandoned their vehicles and resorted to motorcycles and boats to reach their workplaces, with gridlock stretching from Apapa to Surulere and Mile 2, obstructing emergency services and crippling businesses.

“Today, the situation has improved dramatically as most Apapa access roads now experience free traffic flow, with congestion limited mainly to the ‘Mr. Biggs axis’ near the port gates,” he explained.

Onwubuariri said the company has introduced 170 new feature updates to address emerging issues while maintaining 100 per cent uptime since the platform launched in February 2021, an achievement he noted surpasses even some global tech platforms that experienced downtime in the same period.

The TTP boss disclosed that the platform has been synchronised with the Central Bank’s Nigerian Export Proceeds portal, ensuring exporters complete regulatory processes before booking port access.

However, he identified persistent challenges including truck plate number duplication and use of fake or cloned numbers, non-compliance with Terminal Delivery Orders, terminal efficiency gaps where some operators take up to three hours to process trucks, and extortion by security officials creating artificial bottlenecks.

“While the electronic system has curtailed bribery by eliminating manual clearance, some uniformed personnel still exploit truckers, demanding payments before allowing movement,” Onwubuariri stated.

To address these gaps, TTP has proposed deploying a new E-tag digital identity system on truck windscreens to eliminate identity fraud, linking all bookings with standardised interchange transaction numbers tied to Vehicle Entry Permits or Terminal Delivery Orders, improved terminal infrastructure investment, stronger consequence management for violators, and firm government directives to curb extortion by security agencies.

“There are still people who hear ‘Apapa’ and shake their heads because of the terrible experiences they had before 2021,” Onwubuariri said, reaffirming TTP’s commitment to working with NPA and relevant stakeholders to sustain the gains.

On the National Single Window project, the Head of Change and Stakeholder Management for the NSW, Ayokunnu Ojeniyi, who represented the Executive Chairman of the Federal Inland Revenue Service, Dr. Zacch Adedeji, revealed that Nigeria has entered the most advanced stage of implementation since first adopting the concept many years ago.
Ojeniyi explained that the current level of progress represents a major milestone, noting this is the first time the country has produced a working version of the platform for public and institutional review, describing the development as a turning point in Nigeria’s long, repeated attempts to implement a single window system.

“The National Single Window is structured as a central digital platform through which all importers, exporters and trade operators can submit standardised documentation once, allowing all relevant government agencies to access the information simultaneously,” Ojeniyi stated.

He said the system will eliminate duplication, minimise delays, reduce manual handling of documents and improve visibility across the entire regulatory chain, adding that while countries like Ghana have used similar systems successfully for more than a decade, Nigeria is building a version designed to exceed regional performance benchmarks.

“The NSW is expected to cut clearance time to less than 24 hours when fully operational, significantly reduce the country’s average export processing duration, lower business costs and enhance transparency across all trade agencies,” he emphasised.

Ojeniyi explained that the platform will strengthen customs risk management and streamline overlapping roles between regulatory institutions such as the Standards Organisation of Nigeria and the National Agency for Food and Drug Administration and Control, helping eliminate long-standing bottlenecks that have increased the cost of doing business in Nigeria.

He disclosed that progress has accelerated since President Bola Tinubu launched the implementation phase in April 2024, with the project team completing detailed business process analysis, implementing the first round of User Acceptance Testing with several regulatory agencies, and beginning additional rounds of testing with NPA and the Nigerian Maritime Administration and Safety Agency.

“Another phase of testing is scheduled for January 2026, while full scale training for all users across the trade ecosystem will begin in February,” he said, confirming the system has been designed to integrate seamlessly with the Nigeria Customs Service’s NICIS II platform.

Ojeniyi attributed the unprecedented level of progress to strong political backing, pointing out that the project’s steering committee operates from the Office of the President and includes all major trade-related agencies.
“The President’s consistent interest has provided the momentum needed to harmonize agency positions and push the project forward where earlier versions stalled,” he noted.

Citing international case studies, he said countries with operational single window systems have successfully reduced export processing times from more than ten days to just two or three, expressing confidence that Nigeria can match and surpass these results within one to two years of full implementation, positioning the country as a leading trade hub in West Africa.

“The benefits of the NSW will become evident quickly once the platform goes live,” Ojeniyi assured, calling for continued stakeholder support and public engagement as the rollout approaches.

The President of the Maritime Correspondents Organisation of Nigeria, Ismail Aniemu, underscored the importance of well-informed reporting in strengthening the nation’s maritime sector, explaining that the retreat was organised to equip journalists with knowledge needed to support major government policies. He emphasised the strategic role Nigeria plays as a central hub for West and Central Africa, noting that the country’s economic growth has significant regional impact.

“The maritime sector’s contribution to employment, access and exit systems, and national productivity means that inefficiencies such as prolonged vessel turnaround time slow economic progress and weaken competitiveness,” Aniemu stated.

Sakeholders agreed the developments demonstrate Nigeria’s commitment to leveraging technology for trade facilitation and positioning the country competitively in regional and global maritime commerce.

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